RBI Rules : The Reserve Bank of India (RBI) has repeatedly warned investors about frauds in the name of KYC updation. Due to such incidents in recent times, RBI has again asked investors to exercise caution to prevent losses.
RBI has many times asked investors and common people to exercise caution. RBI has suggested several ways through which people can avoid money related frauds.
1. Customers receive many types of unwanted messages through phone calls/SMS/email, through which they are asked to login and provide personal information.
2. They also get requests to install unauthorized or unverified apps through links sent through messages.
3. Generally, callers create such a need in such conversations that the other person does not understand what to do and what not to do. If they do not do so, they threaten to block or freeze the account.
4. After providing the required personal or login information to the customers, the fraudsters get access to their account.
ये भी पढ़ें:- Bank Licence Cancelled: अब इस बैंक ग्राहकों के पैसों का क्या होगा? क्योकि बैंक का लाइसेंस हो गया रद्द
You can complain here
In case of financial cyber fraud, a complaint should be immediately filed through the National Cyber Crime Reporting Portal (www.cybercrime.gov.in) or Cyber Crime Helpline (1930).
What to do and what not to do? keep these things in mind
1 If you receive a request for KYC updation, contact the bank directly to verify.
2 See that you have got the contact number or customer care number of the bank from their official website.
3. In case of cyber fraud, immediately inform the bank or financial institution.
4. You should also inquire with your bank branch to find out the methods or options available for updating KYC information.
what not to do?
1. Remember to never share account login credentials, card information, PIN, password, OTP with anyone.
2. Customers are asked not to share any information through any unverified or unauthorized websites or applications.
3. Most importantly, do not click on suspicious or unverified links sent to your mobile or email.
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